FAQ

Frequently Asked Questions

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What is the Ticket to Work & Self Sufficiency Program?

The Ticket To Work Program is a free program for persons 18-64 who are currently receiving social security benefits. Established in 1999, the TTW program allows you to keep your benefits while you explore employment, receive vocational rehabilitation and gain work experience. Your cash benefits along with Medicaid and Medicare often continue throughout your transition to work. There are protections in place to help you return to benefits if you find you are unable to continue working due to your disability.You can visit the choosework.ssa.gov  website for more information.

How does work affect my monthly cash benefits?

First, you should know that if you go back to work, you would NOT automatically lose your disability benefits. The Ticket to Work “work incentives” allows you to keep your cash benefits and Medicare or Medicaid (Medi-Cal) while you test your ability to work.

For beneficiaries in the Social Security Disability Insurance (SSDI) program, there is a Trial Work Period (TWP) during which you can receive full benefits regardless of how much you earn, as long as you report your work activity and income and continue to have a disabling condition.The Trial Work Period continues until you accumulate nine months (not necessarily consecutive) in which you earn more than the Trial Work Level amount of $940 a month in gross wages in 2021. If necessary, you can have up to 60 months to complete the Trial Work Period.After the Trial Work Period ends, you enter a 36-month Extended Period of Eligibility during which your benefits will stop for the months your earnings are at a level the Social Security Administration considers Substantial Gainful Activity (SGA), currently $1,310 in 2021. (SGA amount for statutorily blind individuals for 2021 is $2,190)During the 36-month Extended Period of Eligibility, your benefits start again if your earnings fall below the SGA level and you continue to have a disabling impairment. For more information about work incentives, we recommend that you read the SSA pamphlet, Working While Disabled-How We can Help.

For beneficiaries receiving Supplemental Security Income (SSI) 

You can begin to work and continue to receive SSI benefits as long as your wages and other resources do not exceed the  SSA’s income limit for SSI: however, your monthly benefit amount will be reduced in proportion to your income.

Here's how the SSA reduces your income. Both the federal benefit amount and the SSI income limit is $794 (in 2021). The SSA will reduce your benefit by the amount of your countable income. If your only income is from your job, the SSA does not include the first $85 you earn toward your countable income.After taking the $85 adjustment off of your income, the SSA will deduct, from your monthly benefits, 50 cents for every dollar you earn. Here is an example of a person who earns $1,000 a month from working: $1,000 - $85 = $915 ÷ 2 = $457.50. The individual’s monthly SSI benefit amount would be reduced by $457.50. (You can make up to about $1,650 a month, if you have no other income, before your SSI benefit would be reduced to zero.) 

You may still qualify for other work incentives, such as Ticket to Work, and continue to receive Medicaid (Medi-Cal).

If I go to work, will I automatically lose my Medicare or Medicaid (Medicaid)?

As long as you keep receiving a benefit check of any amount, you will keep your health insurance. If you earn enough that your Social Security Disability Insurance (SSDI) checks stop, Medicare can continue for up to 93 months. If you currently receive Medicaid (Medi-Cal), you should be eligible to continue to receive Medi-Cal even after you stop receiving Supplemental Security Income (SSI) benefits due to work. To be eligible you need to meet certain requirements, which include earnings below a threshold amount set by your state. Even if your earnings exceed the state threshold, you may still be eligible and should talk to your state Medicaid office.

For more information about Keeping Your Medical Benefits after cash benefits stop, visit https://www.ssa.gov/redbook/ and https://www.ssa.gov/disabilityresearch/wi/1619b.htm.

Do I have to participate in the Ticket Program if I have a Ticket?

No. The Ticket Program is flexible and voluntary. Beneficiaries receiving Tickets can contact one or more ENs to discuss services. Once an agreement is made between you and the EN, you and the EN work together to develop a work plan to assist you in reaching your employment goal.

What's the benefit to me if I sign up for the Ticket program?

Aside from the opportunity to work, here are the top three benefits of signing up for the Ticket program:

  • A trial work period where you keep your checks while working.(SSDI beneficiaries)
  • Medical reviews will be WAIVED while participating in the Ticket to Work!
  • You can keep your Medicare or Medicaid benefits after cash benefits end due to work or earnings.
Does it matter if I work full-time or part-time?

Not really. During your trial work period you can earn or work as much as you are able. Once you have finished this period, then your cash benefits can be affected by your monthly earnings if you earn over $1000.00 a month. (2011 SGA)

What kind of jobs do you find for people?

We help you find the type of job that fits your skills and abilities. Before starting your job search, you will be professionally evaluated to make sure that we are looking in the right direction

What if I go back to work and then lose my job or get sick?

There is no penalty for trying to return to work. If you try working and then find out that returning to work is not right for you, your cash benefits can be reinstated without any difficulty or questions during the expedited reinstatement period. (36 months after completing the nine month trial work period). Ticket-holders can also retain their Medicare benefits for 8 ½ years after starting back to work, and do not have to worry about changing healthcare providers or obtaining healthcare coverage through their employer.

Aside from telling you I'm working, do I need to provide any additional information or proof?

Yes. You will need to provide a photocopy of your pay stubs showing that your gross earnings were $720 or more during your first 9 months of working. These amounts are for 2011, and will change annually. Pay stubs are the preferred form of evidence.

If you don’t have copies of your pay stubs, you can provide an earnings statement signed by your employer containing the pay period dates, gross earnings, and year-to-date earnings. Since your employer may not know you are part of the Ticket program, it's no necessary to disclose why you need the earnings statement.  This is a common request and employers are required by law to provide copies of pay stubs if requested. If you have partial documentation, we will need to explore other options with you. Keep in mind that this may slow down the processing of your 80% Milestone-Outcome payment by 1-2 months.

This documentation is necessary in order to receive your 80% Milestone-Outcome payments.  You can provide it by e-mail, fax or even mail it in. We will then submit that information to SSA for payment.  If you fail to provide us with the necessary documentation, you will unfortunately no longer be eligible for the 20% Milestone-Outcome payment until you do so.  That documentation is key to receiving payment.

If I go back to work, even part-time, will SSA believe I’ve medically improved and terminate my benefits?

As long as you have assigned your Ticket and are making progress, according to SSA’s schedule, in the Ticket to Work program, SSA will not initiate a continuing disability review during that time. If you are not making timely progress in the Ticket to Work program according to SSA’s schedule, they may begin a medical review to determine if you are still disabled.

Timely progress, which is reviewed by Maximus, a company helping SSA manage the Ticket Program, is determined by the following schedule:

1st - 12 months (after 12 months of Ticket use)

  • Complete 3 months of work at Trial Work Level (TWL), OR
  • Complete a GED or high school diploma, OR
  • Complete 60% of a full-time course load for an academic year in a college or technical/trade/vocational training program, OR
  • Complete a combination of this work and education requirement

2nd - 12 months (13-24 months of Ticket use)

  • Complete 6 months of work at TWL, OR
  • Complete 75% of a full-time course load for an academic year in a college or technical/trade/vocational training program, OR
  • Complete a combination of this work and education requirement

3rd - 12 months (25-36 months of Ticket use)

  • Complete 9 months or work at Substantial Gainful Activity (SGA) level, OR
  • Complete an additional full-time academic year of study, OR
  • Complete a 2-year or 4-year college program, OR
  • Complete a 2-year technical/trade/vocational training program, OR
  • Complete a combination of this work and education requirement

4th - 12 months (37-48 months of Ticket use)

  • Complete 9 months of work at Substantial Gainful Activity (SGA) level, OR
  • Complete an additional academic year of full-time study, OR
  • Complete a combination of this work and education requirement

5th - 12 months (49-60 months of Ticket use)

  • Complete 6 months of work at Substantial Gainful Activity (SGA) level with no SSDI and/or SSI cash benefits in months worked, OR
  • Complete an additional academic year of full-time study, OR
  • Complete a 4-year degree program

6th - 12 months (61-72 months of Ticket use)

  • Complete 6 months of work at Substantial Gainful Activity (SGA) level with no SSDI and/or SSI cash benefits in months worked, OR
  • Complete a 4-year degree program

7th - 12 months (73-84 months of Ticket use)

  • Complete 6 months of work at Substantial Gainful Activity (SGA) level with no SSDI and/or SSI cash benefits in months worked *

*The guidelines for any subsequent 12-month Progress Review are the same as for the 7th 12-month Progress Review.

What if I'm signed up with another Employment Network, and I want to switch?

As a Ticket holder, you can choose at any time to seek the services of a different Employment Network.  Depending on the depth of services provided by the previous EN, Maximus may determine that the previous EN is eligible to share in EN payments.  If this is the case, and you switch your Ticket to our Ticket program, we will still pay you 80% of whatever we receive for your Ticket.

If you believe our services are a good match for you, and you'd like to reassign your Ticket, you can contact us via e-mail at: danny@accesswork.net for assistance.  We will provide you with the information you need to reassign your Ticket. Once approved, you'll then follow our standard process for enrolling in our services.